- American Express
We cannot accept returns of alcoholic products per WA state law.
If the shipment has been damaged please contact our support team ASAP at firstname.lastname@example.org or at (360) 890-8187 so we can resolve the problem to your satisfaction.
Damaged Goods: PJ’s Market is NOT responsible for weather-related damage. Common carriers do not provide climate control over shipments. The purchaser assumes all risk brought on by the weather during shipment. Damage related to the weather and climate during shipment is not the responsibility of PJ’s Market nor the common carrier. Please do not place sensitive orders when extreme hot or cold weather is expected. Items damaged during shipment can be claimed through FedEx or UPS with your receipt and tracking number. We will take damaged goods on a case-by-case basis and remedy the shipment at our discretion. Please make sure to photograph any damaged packaging and items.